Refund Policy
Refund Policy
30-Day Money-Back Guarantee
We want you to be completely satisfied with your purchase. If a skill doesn’t work as described, you can request a full refund within 30 days of purchase.
Eligible for Refund
- Skill does not function as described in the product listing
- Skill is incompatible with your agent despite meeting stated requirements
- Technical issues that our support team cannot resolve
- Duplicate purchase (accidental double-buy)
Not Eligible for Refund
- Change of mind after downloading and using the skill
- Incompatibility due to not meeting stated system requirements
- Issues caused by modifications you made to the skill file
- Requests made more than 30 days after purchase
How to Request a Refund
- Email support@openbyt.com with your order ID
- Briefly describe the issue you experienced
- Our team will review within 2 business days
- Approved refunds are processed within 5-7 business days
Refund Method
Refunds are issued to the original payment method. Credit card refunds may take 5-10 business days to appear on your statement depending on your bank.
Contact
Questions about refunds: support@openbyt.com